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‘Marie Celeste’ estate agency expelled by TPO and kicked off Companies House

Ivory & Hatton still has a swish website but all other signs of business activity are missing including a working telephone number.

Nigel Lewis

tpo expulsion estate agency

Ivory and Hatton, an estate agency with a registered office in Canary Wharf, London has been expelled by The Property Ombudsman (TPO) from its scheme.

This means, without membership of a redress scheme, the company is trading illegally.

Its website remains live including membership badges for TPO as well as mydeposits, and also a reference to its company registration number.

Ivory and Hatton Ltd, which has a registered office at 24 Trinity Buoy Wharf, 64 Orchard Place, London, E14 0JW, was struck off the Companies House register in late June this year.

Registered director

It has two registered directors, Jason Cavill and Emma Norris who have been operating the business out of a former docks warehouse office. The company was incorporated in 2011.

It still has 40 properties listed on its upmarket website, including approximately 30 live properties to let, all within the East London property market.

No mention is made on its website that the company has been struck off Companies House or that TPO has expelled the company from its scheme.

The Negotiator attempted to contact Ivory and Hatton for comment but it’s only telephone number contact is no ‘no longer recognised’ by the telephone network.

For a company which has been trading for so long, it is bereft of online reviews, but has a score of just two out of five on GetAgent and three out of five on AllAgents. A scathing review from 2015 on Facebook describes the agency as ‘a joke’.

Read more about rogue agents.

July 23, 2021

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