The Property Ombudsman, Rebecca Marsh, settles a case between two agents claiming commission on a sale.
Read MoreNo refunds
The Property Ombudsman, Rebecca Marsh, adjudicates on a dispute over a reservation fee for a house at auction.
Read MoreSurveyor and letting agency expelled from The Property Ombudsman
Ombudsman Rebecca Marsh says despite the latest transgressions the number of agents being referred to the Compliance Committee is on the wane.
Read MoreWho pays the lawyers?
Rebecca Marsh, The Property Ombudsman, deliberates on a case between leaseholders and an estate and management company over a dispute over residents’ voting rights.
Read MoreF or G – it’s flipping cold!
The Property Ombudsman, Rebecca Marsh investigates a tenant’s complaint against a letting agent, regarding EPC rating of a property.
Read MoreThe stress test
The Property Ombudsman, Rebecca Marsh decides whether a quick-sale agent was behaving as fairly as the code requires.
Read MoreComplaints about property firms rise by 15% TPO figures show
Rebecca Marsh of the redress scheme says it nevertheless reduced the number making it to formal complaint stage via early resolution and intervention.
Read MoreNo deposit? No thanks…
Rebecca Marsh adjudicates on a case where a ‘No Deposit Option’ wasn’t considered the best option for a landlord, when a tenancy went bad.
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