Katrine Sporle talks to The Negotiator about the reasons she is leaving the redress scheme and her hopes for the the new Ombudsman who takes her place.

Complaint The tenant said that, when agreeing the let, he queried parking arrangements with the agent who said he would have use of the driveway. At the tenant’s request, this was noted…

In this case, The Property Ombudsman (TPO) Katrine Sporle was asked to review a complaint from buyers concerning two issues with a property: access and attic bedrooms.

Three estate agents have been expelled by The Property Ombudsman all for failing to pass on rent to landlords.

The Property Ombudsman (TPO) Katrine Sporle reviews a complaint from a landlord concerning an agent saying a tenant had paid the deposit, when no deposit had been paid.

The Property Ombudsman (TPO) Katrine Sporle, was asked by potential buyers to review a case concerning the marketing of a property.

Gerry Fitzjohn, TPO Chairman, warns that expelled agents can be banned from carrying out agency business.

Lettings industry figure and former ARLA president Peter Savage, who is now Zero Deposit's spokesman, says sector should face greater regulation.

The Property Ombudsman (TPO) Katrine Sporle, reviewed a complaint from buyers about the information in the local authority search, which, they believed, contained misleading information about the proximity of a proposed high-speed…

A tenant who was a serial late-payer, caused a complaint from the guarantor over the lack of communication about rental arrears. Katrine Sporle, The Property Ombudsman, discovered that the issue had arisen…