Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…

Case highlights the problems for landlords, agents and tenants when rent guarantee contracts go wrong.

WeComplete says its business model pays agents directly to onboard clients instead of providing referral fees, ahead of a potential ban.

Katrine Sporle of The Property Ombudsman reviews two cases of agents who, their clients alleged, let them down, during selling and buying.

The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.

Two companies facing High Court proceeding and freezing orders were reported by TPO to Trading Standards at the start of lockdown, The Neg can reveal.

Long-standing industry sticking point is one of several issues discussed by TPO-organised industry gathering last week about the code of practice, held on Zoom.

The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.