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Tag Archives: TPO

The case of the leaky loo

Rebecca Marsh
Link to The Property Ombudsman

When a water bill for £1500 landed on a tenant’s doormat, trouble began. The Property Ombudsman, Rebecca Marsh, adjudicates.

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When is an HMO not an HMO?

Katrine Sporle
Link to The Property Ombudsman

...when it hasn’t got a licence. The Property Ombudsman, Katrine Sporle, adjudicates on a case of inaccurate property description.

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A new perspective

The Negotiator
Link to TPO interview with Rebecca Marsh

Meet Rebecca Marsh, the industry’s new Property Ombudsman. Fresh into her new role, The Negotiator presses her on the key issues that face the industry and TPO.

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Looking back and moving forward

Katrine Sporle
Link to The Property Ombudsman

Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…

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