TPO
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Regulation & Law
Landlords and tenants £16k ‘out of pocket’ after ombudsman expulsions
Agencies expelled by The Property Ombudsman still owe complainants thousands despite being thrown out of the scheme.
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The Ombudsman Files
The Ombudsman Files – Dual agent fee dispute leads to £11,160 award
The Property Ombudsman was asked to investigate a dispute about an agent fee after the sale of a property that two agents had been involved in.
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Regulation & Law
The Property Ombudsman expels six companies
Chief Ombudsman Lesley Horton says the companies were kicked out for failing to pay compensation awards made against them.
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Regulation & Law
Time to sort out the ‘material information’ mess urges TPO
Ombudsman Lesley Horton says Government reforms announced this week must finally clarify what info vendors and agents need to provide prior to an offer being made.
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Associations & Bodies
TPO reveals ‘with great sadness’ death of Gerry Fitzjohn
Former colleagues have lauded 'a truly great' man who served the TPO organisation for over 20 years while also working as an estate agent.
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The Ombudsman Files
‘No refunds’ – a request to repay a reservation fee is denied
The Property Ombudsman, Rebecca Marsh, adjudicates on a dispute over a reservation fee for a house at auction.
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The Ombudsman Files
Who earned the commission?
The Property Ombudsman, Rebecca Marsh, settles a case between two agents claiming commission on a sale.
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Latest property news
Surveyor and letting agency expelled from The Property Ombudsman
Ombudsman Rebecca Marsh says despite the latest transgressions the number of agents being referred to the Compliance Committee is on the wane.
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The Ombudsman Files
Who pays the lawyers?
Rebecca Marsh, The Property Ombudsman, deliberates on a case between leaseholders and an estate and management company over a dispute over residents’ voting rights.
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The Ombudsman Files
F or G – it’s flipping cold!
The Property Ombudsman, Rebecca Marsh investigates a tenant’s complaint against a letting agent, regarding EPC rating of a property.
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