Enhancements have been made to the partnership between utilities management provider, Helpthemove, and tech driven tenant referencing platform, Canopy, that will automate utility notifications and streamline void management.

With this direct integration, agents using Canopy for tenant referencing can now automate utility notifications for Council Tax, energy, and water services during tenant move-ins and move-outs at no extra cost.

The development not only claims to reduce administrative time by up to 90%, but also allows agents to develop new revenue streams by earning commission on utility transfers. Users will also get direct access to Helpthemove and energy partner, OVO Energy, bypassing traditional call queues.

Streamlining operations

Lee Power, Head of Sales at Canopy, said: “At Canopy, we’re committed to equipping agents with innovative solutions that enhance efficiency and streamline operations. Our new Utility & Void Management Solution, developed in partnership with Helpthemove, does just that—automating utility transfers and void period management to make tenant transitions seamless, while also offering agents an opportunity to earn commission on utility switches.

“We’re excited to bring this value-added feature to our clients and look forward to seeing the difference it makes in their day-to-day operations.”

“Here at Helpthemove, we understand the challenges that letting agents face when managing tenant transitions and utility responsibilities,” added Rachael Braddick, Managing Director of Helpthemove.

“We are delighted to be able to offer a seamless, automated solution to Canopy’s clients, which saves time but also opens up new revenue opportunities for the agents. It was the next logical step in our ongoing partnership, and we’re excited to work more closely together going forward.”