Trade body launches membership for spray foam removal

The Property Care Association (PCA) has launched a new branch of membership for contractors who specialise in removing spray foam insulation.

More than 250,000 UK homes have spray foam insulation, which can lead to trapped moisture when incorrectly installed, and may cause damp, mould and timber decay.

There have also been concerns about spray foam insulation among lenders, which can make it harder to sell or remortgage a property.

The register has improved consistency in the assessment of installations and provided greater confidence for homeowners.”

The PCA aims to support continued development of the sector as increasing numbers of homeowners are choosing or being advised to remove spray foam insulation.

This has led to the rapid growth of unregulated contractors specialising in its removal and more risks of scams.

By creating a membership opportunity for these contractors, the PCA said it can create defined membership and competency requirements, independent auditing, compliance monitoring, technical guidance, training and representation.

Supporting customers

James Berry Deputy Chief Executive at the PCA, says: “We’ve had reports of homeowners being told they are on a ‘national database’ of properties that are likely to lose value if the insulation is not removed.

“In some cases, vulnerable customers, including pensioners, have been lulled into a false sense of security with so-called ‘surveyors’ presenting fake ID that includes the PCA logo, even though at present, our members do not offer spray foam insulation removal services.

“However, the PCA has a long-standing role in supporting customers who need to remove this type of insulation, having already developed inspection protocols and consumer guidance.

“The introduction of the PCA Spray Foam Assessor Register has improved consistency in the assessment of installations and provided greater confidence for homeowners, lenders and property professionals in finding a professional they can trust.”

Unregulated risks

Berry says the PCA is actively collaborating with contractors, government, lenders and the wider property sector to establish a recognised framework that raises standards and supports responsible business.

He adds: “The objective is not to regulate the market, but to provide an independently recognised benchmark that supports higher standards, helps consumers make informed choices and enables reputable contractors to demonstrate their commitment to competence and professionalism.

“We can provide a new level of consumer protection by making it easier for homeowners and property professionals to identify contractors who meet recognised standards, while helping to reduce poor practice and build long term confidence into the spray foam removal sector.”