The lettings industry has witnessed significant change, which, says Simon Duce, Managing Director, ARPM, requires agents to adapt accordingly and to do that they may need to look for some external assistance.

Agents face a perfect storm this year – the tenant fee ban, increasing tax, regulation and flat rents, says Joanne Christie. Could outsourcing help to keep the balance sheet balanced?

It’s not magic – outsourcing non-core tasks makes sense, says Joanne Christie, in a competitive and 24/7 market.