Nigel Lewis looks at how the repercussions of the Tenant Fees Act are panning out across the industry – and the realistic opportunities that agents have to recoup lost income.

Report by Kate Faulkner for software firm ARPM reveals impact of fees ban and urges letting agents to think again about chasing a 'let-only' strategy and focus on full management.

The lettings industry has witnessed significant change, which, says Simon Duce, Managing Director, ARPM, requires agents to adapt accordingly and to do that they may need to look for some external assistance.

Agents face a perfect storm this year – the tenant fee ban, increasing tax, regulation and flat rents, says Joanne Christie. Could outsourcing help to keep the balance sheet balanced?

It’s not magic – outsourcing non-core tasks makes sense, says Joanne Christie, in a competitive and 24/7 market.