communication
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Supplier Blogs
BLOG: Can agents’ mobiles ever replace the branch switchboard?
PiPcall boss Duncan Ward claims estate and letting agents who invest in business smartphone calling can stay one step ahead.
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Latest property news
Want to go it alone? Here’s 10 tips to launch your estate agency
Property Webmasters boss Jamie Arthur highlights key actions that will help ensure success when setting up your own estate agency business.
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Mentoring
Generating market appraisals
"Winning new instructions remains one of our biggest challenges. We struggle to persuade some owners to let us prepare a valuation. This maybe because they are already on the market... Your thoughts?"
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Supplier advice
Why Live Chat matters, and what to look out for
Live chat is increasingly the preferred communication channel online, and all types of businesses now offer this communication channel as standard.
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Supplier advice
The office phone that’s built for estate agents
What if you could upgrade to a business phone system that has all the mod cons and save money at the same time? Say hello to Vonage.
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Features
How to market your agency to success in 2018
2017 was a difficult year for many high street agents. So, asks Nelly Berova, how can you make sure that you thrive in 2018?
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Features
Look who’s talking! How live chat can energise your website and pull in leads
Andy Soloman, CEO of Yomdel, talks about effective live chat, its impact on leading estate agencies and lessons to be learned from those already reaping the rewards.
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Mentoring
The art of human to human interaction
" I wonder if you can give me a few tips on how I might coach my team to a higher standard in communication skills?”
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Features
Time to talk the talk!
Designs on Property tracks and summarises the monthly property indices. Kate Faulkner says, It’s time for estate agents to really engage with their local community – people won’t be walking through the door as much, so it’s time to go out and give helpful advice.
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Features
Exceed customer expectations
Communication is changing so how do you provide brilliant customer service on social media? Let’s ask the expert, Caroline Steer.
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