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Tag Archives: complaints

Conflict of interest

Katrine Sporle
Abandoned building project image

"Agreements, valuations and a conflict of interest – be careful where you stand when you are caught in the middle", says Katrine Sporle, The Property Ombudsman.

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Trouble in the communal garden

Katrine Sporle
Starlings in bird bath image

"Was a complaint to a management company valid, or was it, a storm in a birdbath?" asks Katrine Sporle, The Property Ombudsman.

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Handling complaints

The Negotiator

As The Property Ombudsman I see many complaints referred to me because the complainant feels, justifiably or not, that the agent has not understood or addressed their concerns in the manner they…

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