dispute resolution
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Products & Services
Deposits service reveals new chief as it vows to ‘improve PRS’
Fay Selvan, who has a background in social enterprises, is to take over as chair of TDS from Martin Partington, who steps down after 14 years in the role.
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Movers & Shakers
Auctioneer expands in-house legal team
Daniel Harley has joined auctioneer, John Pye & Sons Ltd, as Legal Counsel in a newly created role.
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Latest property news
New deputy for The Property Ombudsman
Lesley Horton has been appointed Deputy Ombudsman to work alongside Rebecca Marsh at The Property Ombudsman. .
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Latest property news
Lettings agents welcome proposals to roll-out dispute resolution in courts
But Propertymark's response to MoJ consultation is clear that dispute resolution must be early as possible in process otherwise it's usually 'too late'.
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Latest property news
NE estate agency launches rental dispute settling service for tenants
Ajay Jagota who runs an estate agency in Tyne & Wear, says tenants don't know their rights or how to solve disputes with landlords or agents.
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Latest property news
Rental deposit ‘top up’ launched as landlords struggle with five-week cap
New service from Flatfair is designed to help landlords cope with increased wear-and-tear, property damage and rent arrears during the pandemic.
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Features
Protect and survive – landlord and tenant insurance
Insurance policies to protect landlords’ income and their properties are essential in today’s market, as Lisa Isaacs explains.
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Features
‘Redress in the property sector is not broken’, says ombudsman Katrine Sporle
The Property Ombudsman (TPO) has been resolving consumer disputes with property agents for 27 years. Now the Government has launched a consultation that could lead to a single ombudsman for the whole property sector. Katrine Sporle of TPO, explains its position to Sheila Manchester.
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Latest property news
Tenancy Deposit drama makes EastEnders episode
EastEnders continued its tradition of tackling social issues head-on when it made a deposit dispute a key storyline. The recent depiction has been praised by the TDS (Tenancy Deposit Scheme), with the organisation saying it has brought to light important issues in the private rental sector. The plot centered on a landlord who returns to Albert Square with money problems. He decides to terminate a tenancy and uses the check out as an opportunity to make some money for himself. Although the property had been left in good condition, the landlord pours coffee over the carpet and blames the tenant, stating he’ll have to keep the deposit to until he knows how much it will cost to rectify the damage. “The vast majority of landlords look after their tenants and abide by the law, but there’s a small minority who don’t and that can be a problem if tenants are unaware of their rights.” While maybe not as thrilling as shady dealings, shootings and secret love children, the deposit storyline has brought into focus a number of issues that many landlords and tenants can relate to. As well as questioning whether the TV landlord had protected the tenant’s deposit, the…
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