Katrine Sporle
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Features
A new perspective
Meet Rebecca Marsh, the industry’s new Property Ombudsman. Fresh into her new role, The Negotiator presses her on the key issues that face the industry and TPO.
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Features
When is an HMO not an HMO?
...when it hasn’t got a licence. The Property Ombudsman, Katrine Sporle, adjudicates on a case of inaccurate property description.
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Features
Where’s my deposit?
Katrine Sporle, The Property Ombudsman, adjudicates on a case of the non-return of an ‘unprotected’ deposit.
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Latest property news
BIG QUESTION: Does the new industry ombudsman have any property experience?
Rebecca Marsh says her last job and personal experience are more than enough to arm her with the knowledge to do the role.
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Features
Looking back and moving forward
Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca Marsh.
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Features
The sign, the wait and the wardrobe
Katrine Sporle of The Property Ombudsman reviews two cases of agents who, their clients alleged, let them down, during selling and buying.
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Features
Where’s the garden gone?
The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.
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Latest property news
Looming industry Code of Practice to tackle ‘dual fees’ problems
Long-standing industry sticking point is one of several issues discussed by TPO-organised industry gathering last week about the code of practice, held on Zoom.
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Features
The wrong tenant… and no rent paid…
The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.
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Latest property news
Protests erupt over TPO decision to hold annual conference on Rightmove
Agents who have left the portal are unhappy that they were initially excluded from the virtual gathering, and that's its hosted on the portal at all.
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