The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.
Read MoreProtests erupt over TPO decision to hold annual conference on Rightmove
Agents who have left the portal are unhappy that they were initially excluded from the virtual gathering, and that's its hosted on the portal at all.
Read MoreMeet the new face of the The Property Ombudsman, Rebecca Marsh
Marsh is a career industry redress expert including 17 years spent overseeing nuclear, police, health and legal sectors before landing the property job.
Read MoreThe agent who sold it too soon
Katrine Sporle of The Property Ombudsman (TPO) reviews a case of marketing without the seller’s consent.
Read MoreTPO warns agents over dangers of property virtual viewings
Ombudsman says sales and lettings should not progress without physical viewings and that if customers insist, a copy of the virtual viewing must be kept.
Read MoreA complaint over the agent’s due diligence
The Property Ombudsman, Katrine Sporle, reviews a case brought by a landlord concerning an agent’s casual management of a tenant’s application.
Read MoreBuyers complain about issues with properties
In this case, The Property Ombudsman (TPO) Katrine Sporle, was asked to review a complaint from buyers concerning the misrepresentation of a group of properties.
Read MoreA frustrated tenant and a sloppy letting agent
The Property Ombudsman (TPO) Katrine Sporle, received a complaint over the condition of the property, the rent paid and the handling of the complaint.
Read More