legging agents
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The Ombudsman Files
Putting a mess right
Rebecca Marsh, The Property Ombudsman reviews the case of tenants’ complaints about a letting agent and a scruffy property.
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Features
We mustn’t let COVID-19 affect training!
As regular readers of The Negotiator will know, says Frances Burkinshaw, I am a great proponent of specialised training for letting agents and landlords, however…
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Features
A frustrated tenant and a sloppy letting agent
The Property Ombudsman (TPO) Katrine Sporle, received a complaint over the condition of the property, the rent paid and the handling of the complaint.
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Regulation & Law
Getting the message across
We need to stimulate some healthy debate, says Christopher Hamer, The Property Ombudsman.
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