Incomplete rental check-in paperwork still a problem says TDS

Do you know what’s fair wear and tear when working out how much of a tenant’s deposit to return? If the answer has not immediately sprung to mind then it may be time for a refresher on check-in paperwork. And you won’t be alone. Tenancy Deposit Scheme (TDS), one of the three government-approved deposit protection organisations, says that in recent months its adjudicators have reported “seeing an increase in cases where appropriate documents and evidence aren’t available or are incomplete,” says TDS Director of Dispute Resolution, Michael Morgan (pictured, left). “We still see cases where tenants raise the same arguments challenging the accuracy of check-in reports – claiming they never got one, never signed it, or that it did not show the property’s condition accurately. “These are all issues that can be addressed in advance with good check-in and check-out procedures – and it’s not difficult to document that has happened in the event of a dispute.” Now agents, property manager, administrator, inventory staff and landlords wanting to brush up on their tenancy deposit protection skills have the opportunity to do so at courses run by TDS in Manchester, Birmingham, London, Newcastle, Exeter and Cardiff over the next six months.…

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