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Tag Archives: ombudsman

Policing property

Joanne Christie
Angry clients with agent image

Agents do suffer criticism and in some cases it may be justified. But the industry does self-police more effectively than some believe, as Joanne Christie found out.

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Happy tenancy endings

Katrine Sporle
Handing over the key image

"Take great care with the formalities in ending a tenancy, misunderstandings can be very expensive", says Katrine Sporle, The Property Ombudsman.

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Tenants with lifestyle flaws

Katrine Sporle
Red Light District image

Unfortunately, being in the oldest profession in the world does not make a model tenant… says Katrine Sporle, The Property Ombudsman.

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Is the customer always right?

Joanne Christie
Agent not wrong image

Redress schemes exist to safeguard consumer rights, but, says Joanne Christie, the agent is not, you’ll be pleased to hear, always in the wrong.

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Selling retirement property

Katrine Sporle, The Property Ombudsman
Retirement property image

Take great care when selling retirement property, to avoid accusations of neglect, says Katrine Sporle, The Property Ombudsman.

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