ombudsman
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Housing Market
Renters’ Reform Bill: Industry reaction
No-fault evictions will be abolished and tenants will allowed to have pets with a new landlords ombudsman appointed to provide quick resolutions to disputes.
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Latest property news
Section 21 WILL be abolished as Renters’ Reform Bill finally published
Government introduces landmark reforms to deliver fairer Private Rented Sector for tenants and landlords who will be able to recover their properties more easily from anti-social tenants.
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Latest property news
Buying agent slams TPO as ‘fat and lazy’ and signs up to competitor
Outspoken buying agent, Henry Pryor, has switched redress schemes, joining the PRS with a parting diatribe against The Property Ombudsman scheme.
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Regulation & Law
Landlord wins £900 compensation from agent in rent guarantee dispute
Essex-based agent Anistenhomes is ordered to pay a landlord over failings in its service under a rent guarantee deal.
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Features
Half the story
Rebecca Marsh, The Property Ombudsman, examines a case where an agent failed to disclose full details of a property, regarding tenure and probate.
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Latest property news
LAUNCH: New regulations and ombudsman covering new homes sales
New ombudsman is designed, among other aims, to prevent agents or developers employing 'pressure sales' tactics when selling new homes.
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Rebecca Marsh
And shut the door behind you…
Some clients need to be treated with special care, says Rebecca Marsh. So mind your language and don’t press Send until you’ve checked who it’s going to...
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Rebecca Marsh
It’s nice to share
But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.
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Rebecca Marsh
Criminal negligence
The Property Ombudsman, Rebecca Marsh reviews the case of an agent who failed to weed out some very dodgy tenants.
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Features
When is an HMO not an HMO?
...when it hasn’t got a licence. The Property Ombudsman, Katrine Sporle, adjudicates on a case of inaccurate property description.
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