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Tag Archives: ombudsman

And shut the door behind you…

Rebecca Marsh
Link to The Property Ombudsman

Some clients need to be treated with special care, says Rebecca Marsh. So mind your language and don’t press Send until you’ve checked who it’s going to...

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It’s nice to share

Rebecca Marsh
Link to The Property Ombudsman

But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.

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Criminal negligence

Rebecca Marsh
Link to The Property Ombudsman

The Property Ombudsman, Rebecca Marsh reviews the case of an agent who failed to weed out some very dodgy tenants.

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When is an HMO not an HMO?

Katrine Sporle
Link to The Property Ombudsman

...when it hasn’t got a licence. The Property Ombudsman, Katrine Sporle, adjudicates on a case of inaccurate property description.

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Where’s my deposit?

Katrine Sporle
Link to The Property Ombudsman feature

Katrine Sporle, The Property Ombudsman, adjudicates on a case of the non-return of an ‘unprotected’ deposit.

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Policing property

Joanne Christie
Angry clients with agent image

Agents do suffer criticism and in some cases it may be justified. But the industry does self-police more effectively than some believe, as Joanne Christie found out.

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