Redress scheme also says its membership has increased by 50% over the past 12 months, as more and more agents joined Brexit despite the fees ban and other industry headwinds.

The Property Ombudsman (TPO) Katrine Sporle, was asked by potential buyers to review a case concerning the marketing of a property.

Tribunal penalises letting agency for having inadequate cover for the full extent of its operation.

The agent had ‘inadequate redress membership’ with The Property Ombudsman.

The Property Ombudsman (TPO) has announced that it is now approved by the RICS to provide Alternative Dispute Resolution (ADR) on all surveying services provided to consumers.

Agents do suffer criticism and in some cases it may be justified. But the industry does self-police more effectively than some believe, as Joanne Christie found out.

The government is to introduce a single ombudsman to cover the whole of the property industry including for the first time both new homes and rented property, and has announced a consultation.…

Carter Stones Limited of 1A Connaught Road, Ilford, IG1 1RL has been expelled from the Property Redress Scheme...