redress
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The Ombudsman Files
The Ombudsman Files – The case of the missing rent transfers
A landlord escalated a case of a letting agent consistently failing to forward rent transfers to The Property Ombudsman.
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The Ombudsman Files
The Ombudsman Files. Two year apartment block mismanagement dispute
A residents management company asked The Property Ombudsman to investigate a complex case of poor property management.
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The Ombudsman Files
The Ombudsman Files – Deposit registration failure leads to landlord compensation
A case concerning a dispute between a landlord and letting agent over the handling of a tenancy deposit results in huge compensation pay out.
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The Ombudsman Files
The Ombudsman Files – missing EPC causes auction dispute
When an auctioneer failed to arrange an EPC for a property sold at auction, the buyer reached out to The Property Ombudsman to investigate.
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The Ombudsman Files
When rent arrears are just the tip of the iceberg…
A tenant falling into arrears was just the beginning of a dispute between a letting agent and a landlord, who sought redress through The Property Ombudsman, Rebecca Marsh.
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Resources
The Ombudsman Files – A high price for an early exit
The Property Ombudsman, Rebecca Marsh, reviews a case where an agent gave the early termination fee to the landlord instead of the tenant.
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Resources
To be let, or not to be let?
If the property has been a holiday let, surely it’s ok to market it as such? Rebecca Marsh, The Property Ombudsman answers the question.
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Latest property news
Lettings drive 77% of all complaints about estate agents, says PRS
Redress scheme also says its membership has increased by 50% over the past 12 months, as more and more agents joined Brexit despite the fees ban and other industry headwinds.
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Features
Misinformation, infestation and compensation
The Property Ombudsman (TPO) Katrine Sporle, was asked by potential buyers to review a case concerning the marketing of a property.
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Latest property news
Redress scheme issues £3000 fine and a warning for estate and letting agents
Tribunal penalises letting agency for having inadequate cover for the full extent of its operation.
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