surveying

‘Estate agents are putting too many buyers and sellers under pressure to buy in-house services’

Estate agents are pressuring too many buyers and sellers into using their in-house services to source mortgages, conveyancing, surveys, insurance and EPCs, it is claimed. Campaigning organisation the HomeOwners Alliance surveyed 2,000 buyers and sellers and found that 55% had felt under pressure to buy a mortgage through the estate agent handling the sale, while 49% felt obliged to buy conveyancing services through them. The figure for surveys was slight better at 41% of buyers and sellers, life insurance at 28%, EPC certificates at 17% and home insurance at 12%. The Homeowners Alliance also says their research shows 25% of all sellers and buyers felt under pressure to use an agent’s in-house services of one kind or another, which the organisation claims indicates some 300,000 people every year, based in industry figures. “It’s not good if buyers and sellers feel under pressure to use an estate agent’s services because they are led to believe doing so will put them in a better position for securing their dream home or get them a preferential treatment by the estate agent,” says its Chief Executive Paula Higgins (pictured, left). “They should be encouraged to shop around to find the best deal.” “Any estate…