Are you ready for the Renters’ Right Act?
Business sales broker, Adam Walker, discusses the financial impact of the Renters Right Act on letting agents - but is confident the industry will survive.
The press has been full of stories about how the Renters’ Rights Act will work. However, I have not yet seen much comment in the press about the financial impact that it could have on letting agents. It is high time to address this issue so what might the consequences be?
Firstly all tenancies will automatically go periodic so there will be no more renewals and this will make it much harder for agents to charge renewal fees. This will have a huge impact on many letting agents income.
Secondly, the bar on no-fault evictions might mean that the average length of a tenancy could increase quite significantly. This will mean a loss of income from re-letting fees.
A third factor is that rent increases will only be allowed once a year which could mean that rents rise more slowly. This too will reduce fee income.
Fourthly, some landlords will decide that they do not want the cost and hassle of complying with all the new regulations and may decide to sell their rental properties.
Finally there will be a significant additional cost burden for landlords due to the complexity of the dealing with all the new regulations.
History repeating
At first glance the situation looks very bleak. However, in the long term I do not believe that The Renters’ Rights Act will destroy the letting industry. The sector is just too big and too important for this to happen.
The precedent for the threat that letting agents are currently facing is the Tenant Fee Ban that was introduced in 2019. Agents used to earn a significant amount of income from tenant fees and when the ban was proposed many industry commentators said that it would have a devastating impact on the profitability of letting agents.
Time has proved that they were wrong.
What happened in practice was that most agents transferred the cost of references and tenancy documentation from the tenants to the landlord then increased the rent by enough to compensate them.
Most agents transferred the cost of references and tenancy documentation from the tenants to the landlord then increased the rent.”
For example, a set-up fee of £360 that used to be paid by the tenant was passed on to the landlord and the rent was increased by £30 per month to pay for it. Everyone was happy with the outcome. The landlord was no worse off, the agent maintained their fee income, most of the tenants preferred to pay £30 per month rather than a lump sum of £360 up front and the government was able to claim that they had done something.
My prediction is that the same thing will happen with the Renters’ Rights Act. It is likely that letting fees will be reduced and ongoing management fees will be increased proportionately. Let-only contracts will become unviable and will be replaced by part-managed or rent collection contracts with monthly fees for collecting rents and complying with all the legislation being charged in place of renewal fees.
Letting fees will be reduced and ongoing management fees will be increased proportionately.”
In the medium term there will be some cash flow issues because a lot of upfront fees will be replaced with monthly fees. However after 13 months this will have washed through the cash flow and agents will be able to maintain their income and will soon get used to the new regime.
Silver lining
There will also be some benefits. Some amateur landlords will find it so hard to comply with all the new rules that they will be forced to start using an agent. Others will be forced to switch from let-only contracts to more profitable managed and part-managed contracts.
Landlords will need more advice to comply with the legislation so it should be possible for agents to earn additional fees for providing additional services. Short lets might become less common because tenants can take an AST at a lower rent then give notice shortly after moving in.
The extra cost and hassle of complying with the new legislation will drive rents up which will benefit letting agents who charge a fee based on rent.”
Finally, all the extra cost and hassle of complying with the new legislation will drive rents up which will benefit letting agents who generally charge a fee based on a percentage of the rent.
We might even see less landlords exiting the market because doing so will become so much more difficult. The new rule that a property cannot be let for 12 months if it fails to sell will certainly deter some landlords from selling.
My message therefore is very clear: there is no need to panic. Letting agents have survived previous changes to legislation and with thought and careful planning they will survive the Renters’ Rights Act.
Adam Walker Is a business sales broker who has been selling letting agencies for the last 32 years.











Excellent article Adam Walker.
I feel that there are two other issues at play here:
1. Rent increases may well slow down if Tenants decide to appeal any s.13 notices to increase the rent. Why shouldn’t they? There is no cost to them, and it delays the increase by at least say 3 months whilst the First Tier Tribunal take a look. The agent’s rental income may well not increase in the say first 15 months plus unless the increases are agreed. I understand that the First Tier tribunal currently only deal with around 40 cases a year of this nature. They are recruiting but I wonder if they are prepared for the potential onslaught of claims. Delays could increase.
2. BUT the silver lining I think for Agents is instead of charging renewal fees is to come from charging ‘Rent review fees’ to landlords. Agents particularly with a large portfolio and access to the right resources will be best placed to put forward similar properties of the right banding to argue for ‘market rent’ as they will be able to demonstrate the current market price they are actually achieving as well as samples of properties currently being advertised (which may have slightly over inflated asking prices so landlords accept up to that amount – not that I am advocating that). A full inventory of works notified and completed will be able to show the property is kept up to date and beyond merely ’decent’ thereby attracting the highest rental amount.
The trick will be charging sufficient for the service but cheap enough for the landlord to still gain income and make the effort worth its while. AI and tech to the rescue?