Business tips
Advice and ideas from leading residential property experts aimed at estate and letting agents.
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PPI: mistakes, disasters and opportunities
Could the lettings industry be the next target for the claims management firms? Simple mistakes in lettings could trigger an automatic penalty.
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Selling quality services – the answer to the tenant fee ban
After the fees ban… have you managed to recover your lettings costs? If not, here’s some sage advice from Adam Walker.
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Bridging the estate agency income gap
Every agent could be making additional income from each sale or let in one way or another. Nigel Lewis talks to those who can show you the way.
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An upturn in business for letting agents
Some good news at last for letting agents, says Adam Walker, there is light at the end of the tunnel.
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Want to get ‘off the market’?
“You couldn’t give it away at the moment.” That’s one expert’s verdict on the prospect of selling a sales-based estate agency business, thanks to Brexit political paralysis. But, says Richard Reed, it’s not all doom and gloom.
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why estate agency branches matter, even in a digital world
Agents with High Street branches have a unique brand-raising, trust-gaining opportunity. Now is the time to edge ahead with a new look, says Lisa Isaacs.
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Avoiding the wrong kind of cost cutting
Since the Brexit vote and the resulting downturn in the housing market, much of my consultancy work has involved helping clients to reduce costs, says Adam Walker, but we have to avoid chopping the critical elements of the business!
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How to prevent staff stealing money from your business
Employee fraud is a significant problem faced by organisations of all types and sizes, says, Adam Walker and there is no reason to think that estate agents and letting agents are exempt from it.
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Google Analytics – use it!
You should have a means of tracking your site visitors’ activity, says Nelly Berova. As a bare minimum, you should use Google Analytics – and it has much more to offer – free!
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