Regulation & Law
Longer-read articles looking at national legislation and local regulation and the application of law to the residential property industry.
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Honesty and evidence is always the best policy
Honesty and evidence is always the best policy” says Jane Erskine, Casework Director, The Property Ombudsman.
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The definition of Redress
Do you ever feel like the world is ganging up on you? Sales and letting agents are the whipping-boy of…
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Are you part of a cartel?
Collusion and bribery are strong words – but estate agents could be guilty under strict laws, says Michael Dean, Partner…
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Regulations, rights and risks
Section 21 notices, smoke alarms and the Right to Rent... my message to Government is: ‘Lay off the Private Rented…
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Multi-agency fees and fairness
This case study concerns a dispute referred to The Property Ombudsman (TPO) from a seller complainant concerned about the fee…
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The Right to Buy Debate
It’s a thorny subject, with many different opinions, Joanne Young, Associate Solicitor at Ashfords LLP, shares the facts.
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“The agent who does nothing… is not entitled to a fee,”
"The agent who does nothing… is not entitled to a fee,” says Christopher Hamer, The Property Ombudsman.
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From Russia… with cash
Agents can’t afford to turn a blind eye to money laundering, says legal expert, Roger Sahota.
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Strictly come letting
Finders Keepers’ Chairman Frank Webster comments on Government proposals for mandatory licensing for private landlords.
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Speeding up evictions
The eviction process is lengthy, costly and an absolute pain, says Andrea Kirkby.
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