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Letting agency in hot water over Covid charges to isolating tenants

Leeds agency Beyond Lettings say it has been doing everything it can to liaise between landlord and students to settle matter.

Nigel Lewis

headlingley leeds covid letting agency

A Leeds estate agency has been slammed by a group of student tenants it charged £300 after they were told to self-isolate in their rented property, taking them past their move-out date.

One of the tenants, a 20-year old female post-graduate, has complained to local media that all those living at the six-bedroom property in the Headingly area of the city were told to isolate earlier this month after one of them tested positive for Covid.

But the isolation period took them three days past the end of their tenancy and they informed the lettings agency, Beyond Lettings.

The students claim they were then asked to pay for rent and bills totalling £300 for the additional time they would have to spend in the property.

Their main beef with their agent is that, rather than negotiate a lower rent given the students were following government advice, they felt the agency was trying to ‘profit from their situation’, a representative of group told LeedsLive.

Moved out

Unable to afford the extra money being requested by the agency, three of the tenants then moved out to ‘finish their self-isolation at home’.

“I thought it was really immoral that it crossed someone’s mind to ask for more money from students who are following the government guidelines,” she told the website.

Student property rental specialist Beyond Lettings has released a statement saying: “We have tried to manage those situations amicably between the landlord, outgoing tenants and incoming tenants in line with Government guidance.

“We very much sympathise with our tenants in this situation, in what is a very challenging time for everyone, and their health and wellbeing is the priority.”

June 30, 2021

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