Hunters has developed a formally recognised estate agency qualification for its network of branches. The qualification, believed to be the first of its kind within the property industry, combines all elements of sales and lettings with training modules incorporating checks via Hunters own software to ensure excellence of execution at branch level. The training is endorsed by the NAEA and ARLA.

The new Hunters National Qualification (HNQ) comprises three levels which are dependent on the candidate’s role, knowledge and experience. Divided into HNQ Award Sales and HNQ Award Lettings, HNQ Certificate Sales and HNQ Certificate Lettings and HNQ Diploma Sales and HNQ Diploma Lettings, the new programme will look to train all members of the team from administrators through to business owners.

Launched in 2016, the first successful candidate; Ryan Almond from Hunters in Horsforth, Leeds, said, “I’m really proud to have been the first person to complete one of the qualifications, it’s given me much more confidence in my role as Negotiator and I’m looking forward to being able to progress to the next level of training.”

Ryan’s manager, Franchise Partner at Hunters Horsforth, Jonny Malkinson, added, “The Hunters National Qualification is great for me as a business owner; it aids staff development and ensures that our agents have up-to-date knowledge of important legislation and practices within the industry.

This in turn will allow us to deliver excellent service to our customers and really helps us to stand apart from our competitors.

“We want to be the first branch across the Hunters network to have all our staff complete one of the new qualifications.”