Customers of LandmarkAgent can now select both a primary and secondary Anti-Money-Laundering (AML) provider to mitigate disruptions and maintain momentum to progress property transactions.

This provides greater control, operational resilience and uninterrupted compliance as part of its growing LandmarkConnect product range, the company says.

The innovation should also lead to better back-up coverage during any technical down-time.

Control and confidence

Ben Robinson, Managing Director, Landmark Estate Agency Services says: “This update will give estate agents the control and confidence they need to operate in a fast-moving market. By allowing firms to select multiple trusted AML suppliers, we’re giving our customers more choice whilst delivering a more robust service.

“It’s another example of how LandmarkConnect is supporting the transformation of the home-buying and selling process – by connecting with best of breed partners to strengthen services and keep transactions moving.”

With purchase transaction timelines still averaging 120 days, this update will help give estate agents peace of mind and deliver excellent customer service to home-movers without risk of disruption, the company claims.