Propertymark hunts for new policy chief as Hayward takes final bow

Mark Hayward, who has worked for the trade association since 2013, will retire at the end of the year once a replacement is found.


Mark Hayward, one of best-known senior figures within Propertymark and the wider industry, has announced his decision to retire at the end of the year.

Hayward, who has been associated with the trade association for nearly a decade including seven years as Chief Executive of the NAEA and has been its Chief Policy Advisor since December last year.

He had originally planned to retire then but was persuaded by soon-to-quit CEO Tim Balcon to stay on for a year.

Balcon left in February this year after just five months leading Propertymark, and was replaced by a current Chief Executive, Nathan Emerson.

Propertymark staff are sorry to see Hayward go, who was much liked for his affable personality but also his strong contacts in Whitehall and the industry.

He is also credited with helping Propertymark shape government policy around the sector.


Last year alone Hayward’s Policy and Campaigns team published best practice guidance to support agents in the pandemic, lobbied to get commission included in furloughed pay, business rates relief and a property tax holiday.

The organisation is now looking to find candidates suitable to lead the organisation’s policy and campaign focus.

“I’ve been with Propertymark for eight years and although my retirement is in sight, I will first be helping to recruit our new Chief Policy Officer and settle them into the role for a seamless transition,” says Hayward.

“I’m incredibly proud of the work myself and my team have done and our achievements for the sector, we are looking for the very best candidates to continue the momentum we have within housing policy.”

Link to Mentoring featureNathan Emerson, CEO of Propertymark, says: “Mark has been instrumental in the evolution of Propertymark, he has built a talented policy team, created powerful relationships, helped to secure positive changes throughout the industry for agents and supported us to navigate change.

“The organisation is in a strong and solid place, and it’s this stability which means now is the right time for Mark to enjoy his retirement. We wish him all the best and will now be on the hunt for someone to look after his legacy and develop it further.

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