Propertymark to restructure as NAEA chief announces retirement

After seven years at the top of the NAEA, Mark Hayward is to retire at the end of the year prompting Propertymark to rearrange itself into a singe organisation which will see the NAEA and ARLA brands recede.


Long-serving Chief Executive of NAEA Property Mark Hayward is to retire at the end of this year.

But his departure is to spark a major reorganisation of Propertymark with a single structure lead by a sole Chief Executive, who is now being recruited to start next year.

We asked if this would see the NAEA and ARLA names disappear under the new single structure, and a Propertymark spokesperson said: “When Propertymark was established it was always intended that we would become the single voice to represent the interests of the property industry continuing to recognise the particular business requirements of sales, lettings, auctions and commercial transfers.

“The new Chief Executive Officer will ensure a consistent approach for all Propertymark members.”

Hayward, 67, has led the organisation for seven years and prior to that was a board member and chair of its board for four years.

Prior to that he worked at several property firms and consultancies in sales, lettings, property management and new homes including at a senior level.


Hayward is credited with reorganising and renaming the umbrella organisation under which NAEA, ARLA and NAVA organisations it as Propertymark in February 2017.

But much of Hayward’s activities most likely go unnoticed by members during behind-the-scenes briefings with ministers and civil servants helping shape policy including, most recently, advocating for business rate relief for estate agents and the inclusion of commission within furlough calculations to support members impacted by Covid-19.

He was a long-time advocate for property industry regulation and was an integral part of the Regulation of Property Agents Working Group, which was formed by MHCLG and chaired by Lord Best, to advise Government on how to make regulation of property agents a reality.

Christopher Hamer image“The Propertymark Board would like to thank Mark for his significant contribution over many years to NAEA and the development of Propertymark as a brand,” says Christopher Hamer, (left) Executive Chair of Propertymark.

Hayward says: “I’ve loved leading an organisation that spans so many important issues; housing really is at the heart of everything and it’s been a real pleasure to represent the industry.

“I am ready for new challenges. I want to thank colleagues and members for all their support over the years and look forward to seeing Propertymark as it evolves in a new era of regulation.”



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