Citizens Advice slams property industry over mouldy homes
The charity is urging the Government to tackle the decline in living standards for renters and blamed landlords for the problems.
Citizens Advice has voiced its support for Labour’s proposed Renters’ Rights Bill, in particular its inclusion of Awaab’s law, but taken a swipe at landlords and agents too.
The ‘law’ had already been introduced to the social housing sector in the aftermath of the death of toddler Awaab Ishak, who died as a result of mould and damp in his parent’s council flat. The same legislation will now be extended to the private rented sector.
Citizens Advice research has found that 45% of private renters in England had experienced damp, mould or excessive cold in their homes and that half of them had been living with such conditions for over a year.
The data shows private renters are some of the worst affected by what Citizens Advice is calling a ‘generational decline in living standards’ and it’s pushing many of them to ‘breaking point’.
To compound the problem, the charity says they are currently helping almost 100 people a day with section 21 ‘no-fault’ evictions, many of which are the result of complaints tenants made to landlords about cold, damp and mould.

Dame Clare Moriarty, Chief Executive of Citizens Advice, says: “A warm, safe home, free of damp and mould should be a fundamental right”.
She adds that the government must recognise the dire state of the private rented sector and bring in robust legislation to address three key areas: affordability, disrepair and security and should include…
- The Permanent linking of financial support for renters to real rent prices by matching Local Housing Allowance to the cheapest 30% of rents in an area
- The bringing in of strong legislation, as promised in the King’s speech, to reform the rental sector including a watertight ban on Section 21 evictions that closes all loopholes, so renters can feel confident when challenging housing conditions and unfair rent hikes
- A requirement for landlords to improve the energy efficiency of their properties by bringing them up to a minimum of EPC C.