Smoove officially launches digital onboarding platform for agents

Conveyancing giant launches end-to-end platform digitising the conveyancing process for sellers and buyers and reducing admin tasks.

Smoove conveyancing

Conveyancing giant Smoove has finally launched Start, its online platform that will see estate agents able to onboard clients at the early stages of the home-buying and selling process.

The Neg revealed in August this year that the conveyancing giant had been working with a pilot group of estate agents to iron out early problems.

Now the system is available UK-wide for agents looking to digitise and streamline the processes supporting their regulatory responsibilities including ID verification and anti-money laundering controls as well as optimising the conveyancing they offer.


Digitisation reduces admin tasks, automatically collating key documents and property information and collating a due diligence pack all in one place. Smoove Start also has tailored platforms for both sellers and buyers allowing each to track exactly where the sale process is at.

The end-to-end platform will be available on a subscription-level pricing model – meaning agents only pay for what they want to use.

The analogue and time-consuming nature of tying up a sale and ‘Knowing Your Customer’ is a major pain point for estate agents.”

Simon McCulloch
Simon McCulloch, Chief Commercial and Growth Officer, Smoove

Smoove’s Simon McCulloch, says: “The analogue and time-consuming nature of tying up a sale and ‘Knowing Your Customer’ is a major pain point for estate agents.

“As these processes have increased, estate agents often face too much hassle, admin and red tape when agreeing a sale. By removing this burden and automating the process, as well as being up-to-date on the latest regulation, Smoove Start provides a solution that will improve transparency and efficiency between the agents, buyers and sellers connected with the sale.


“Upfront checks, whether this is for anti-money laundering, ID Verification, EPCs or land registry checks, provide an early warning system of any issues that might slow up the move. Smoove is constantly innovating, keeping up with industry trends and regulations so that other parties in the home moving process don’t have to. The platform is simple, efficient and all in one place for agents to use.”

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