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In the second of a series on surviving the COVID-19 crisis, Adam Walker outlines your next step – “and now for the difficult bit…”

We're all having to rapidly adapt to the new normal, says Orla Shields, but what can we do to earn landlords' trust and help them through these difficult times?

Struggling Yorkshire engineering company says its copper-alloy gizmo both helps kill the virus and enables agents to open doors, 'without touching'.

Property Jigsaw says it has designed the system to be the simplest in the market to use and has been several years in development.

Legal expert Susan Hopcroft explains how to read your policy and work out if it's worth challenging the insurer's decision to turn your claim down – and what to do next.

Charlotte Jeffrey-Campbell, Director, The Able Agent, says, “We have had a number of questions relating to furlough and training, what does it all mean?”

The call-answering platform Moneypenny is expanding to offer a host of other services to help agents cope as market activity returns with a vengeance this week.