Landlords and letting agents are turning to an unusual option to negotiate with tenants whose income is affected by COVID-19.

In the first of a series on surviving the Coronavirus crisis and coming out with a stronger, more efficient business model, Adam Walker suggests a 10-point action plan.

Going live today, the changes are designed to allow property ownership transfers to continue, and remove the need for face-to-face verification of identity.

Recently-appointed housing minister Christopher Pincher has finally clarified an issue that the industry has been debating for several weeks.

Gallagher, which is the industry-approved broker for Hiscox insurance, says it is doing everything possible to aid affected estate agency businesses.

The London agency reports that it has has registered 2,369 new tenants needing to move, conducted 3,432 virtual viewings and agreed 199 new tenancies during Lockdown.

Chancellor Rishi Sunak revealed last night that 140,000 firms have applied to receive funds from the furlough scheme.

As The Negotiator highlighted yesterday, many estate agents have found out that their cover doesn't include the mother of all business interruption events - Coronavirus.