Legal expert Susan Hopcroft explains how to read your policy and work out if it's worth challenging the insurer's decision to turn your claim down – and what to do next.

Charlotte Jeffrey-Campbell, Director, The Able Agent, says, “We have had a number of questions relating to furlough and training, what does it all mean?”

The call-answering platform Moneypenny is expanding to offer a host of other services to help agents cope as market activity returns with a vengeance this week.

New online system will be available from 26th May and is for companies whose employees have contracted the virus or who are self-isolating or shielding at home.

In the post-lockdown phase agents need to move quickly and efficiently to keep their transactions moving. Adam Holden, Chief Financial Officer, NorthRow explains how simple-to-use technology will help.

Ministry of Housing confirms viewings can take place but warns that open houses and driving clients to viewings are still prohibited.

Lockdown has shown us new ways of working which could actually be an improvement on traditional agency practices. Steve Wayne explains.

The Chancellor has announced in the Commons the commitment to continue furlough payments – but with strings attached from August.