Resources
Articles and features of practical use to estate and letting agents covering redress, compliance, education and training.
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‘Service over software’
“It is clear that 2018 is not going to be easy and I am aware I need to ensure my team are prepared for the battle ahead. Your thoughts would be welcome!”
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Time to delegate?
As owner of the business, I have to fulfil the role of both valuer and team leader. This is is extremely challenging... Any thoughts?
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Discrimination
When can we say “no” to applicants and when is it discrimination? Frances Burkinshaw cuts to the chase.
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Buy-to-let lenders
"The world has gone mad, says Adam Walker, as a client (with a £7m portfolio) is asked by his buy-to-let lender how much he spent, each month, having his hair cut... "
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So you want to be a lettings property manager
Andrea Kirkby outlines what it takes to make a good property manager and what you should be bringing to the interview table.
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Modest rental inflation in 2017
UK rents rose by an average of 1.7% in December, HomeLet data reveals, after a year of relative stability. The average rent agreed on a new tenancy in December was £907, compared to £892 in December 2016.
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The art of human to human interaction
" I wonder if you can give me a few tips on how I might coach my team to a higher standard in communication skills?”
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Selling the service angle will win more business
"Imagine, says Adam Walker, that you owned a Michelin-starred restaurant that served delicious food at £100 per head and a new McDonald’s (other brands are available) opened opposite you?"
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Programming your team to manage their time
"My staff work hard, but not always in the most organised fashion... I feel they could be more productive if they understood how to manage their time more effectively. Any thoughts are welcome.”
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Rental price inflation slows
UK rents rose in November, HomeLet’s latest data shows, but rental price inflation continued to slow across much of the country.
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