Holding on to new practices that have helped you through the pandemic may seem a good idea, but don’t lose the personal touch, says Adam Walker.

As we come out of the pandemic with an industry not only intact, but possibly stronger, we have a lot to be proud of, says Nathan Emerson.

We’re back to work, but for most it’s certainly not ‘business as usual’. If you find you don’t have time to even think, now is the time to stop – and do…

You’ve kept your business together through lockdown and now you’re dealing with the backlog. But what about your pipeline? Adam Walker offers some guidance.

My staff members are all hardworking and well-intentioned but I think they need to develop an edge and to become salespeople rather than order takers...

“Our dilemma is this: we are finding the going extremely tough. Frankly, I’m not sure there is enough business to sustain the number of estate agents in our area through to the…

‘I am conscious that I have failed to train some part-time staff. One even had a doze in the garden while the buyers toured the house. Tips appreciated!’

We are desperately short of stock and as a result we are, of course, also running behind target in terms of sales. Your help would be truly appreciated!