business training
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Mentoring
People buy people
"I think my staff really need to raise their game in their interactions with clients and customers. This is an absolutely key area where we can be different..."
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Adam Walker
Reputational Damage
"Every year, over 200,000 students rent a house for the first time. For most, says Adam Walker, it is their first experience of dealing with a letting agent and all too often their experience is a bad one."
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Resources
Mindfulness in business
"Grant me just a single ‘if only’ and I would probably be a billionaire by now.” says Adam Walker, but let’s not drown in a sea of regret and disappointment about the past, live in the today!"
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Resources
Selling the service angle will win more business
"Imagine, says Adam Walker, that you owned a Michelin-starred restaurant that served delicious food at £100 per head and a new McDonald’s (other brands are available) opened opposite you?"
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Mentoring
Programming your team to manage their time
"My staff work hard, but not always in the most organised fashion... I feel they could be more productive if they understood how to manage their time more effectively. Any thoughts are welcome.”
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Mentoring
How to motivate your buyers and sellers
"The market has dramatically changed in our area... How can we get some activity going as we head into 2018?”
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Mentoring
Time to sell
"I listen to my team dealing with customer enquiries and it has dawned on me that there is very little ‘selling’ going on. Help!"
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Mentoring
How to survive in today’s low-instruction market
"With a decreasing number of instructions coming onto the market, we are finding it harder than ever to maintain and increase stock numbers..."
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Features
Most buyers don’t want grand designs, however amazing they are.
"What are buyers really looking for in a house? You may be surprised, but you certainly need to know, says Adam Walker, to attract them to your properties!"
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Features
Culture club
Excellent customer service, says Samantha Jones, Commercial Manager for Property at Moneypenny, is key to success, but it’s all down to the people!
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