Rebecca Marsh
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The Ombudsman Files
The moaner leaser
For some people, nothing is good enough. Property Ombudsman, Rebecca Marsh, adjudicates on a case where a long list of complaints were all rejected.
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The Ombudsman Files
Good reference, bad tenants
The Property Ombudsman, Rebecca Marsh, adjudicates on a case where a tenant refused to pay the rent and the blame fell on the agent.
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Housing Market
Renters’ Reform Bill: Industry reaction
No-fault evictions will be abolished and tenants will allowed to have pets with a new landlords ombudsman appointed to provide quick resolutions to disputes.
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The Ombudsman Files
When is a deposit not a deposit?
When it’s not cash... possibly. The Property Ombudsman, Rebecca Marsh sorts out a dispute over an alternative deposit product.
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The Ombudsman Files
Putting a mess right
Rebecca Marsh, The Property Ombudsman reviews the case of tenants’ complaints about a letting agent and a scruffy property.
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Features
Half the story
Rebecca Marsh, The Property Ombudsman, examines a case where an agent failed to disclose full details of a property, regarding tenure and probate.
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The Ombudsman Files
Terms and conditions of a deposit
Rebecca Marsh of The Property Ombudsman Scheme settles the case of a pre-contract deposit with rather loose strings attached.
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The Ombudsman Files
Hidden roads a search didn’t find
Should the fact that a road was part of a front garden been more clearly highlighted in a sellers’ search? The Property Ombudsman, Rebecca Marsh decides.
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Latest property news
Property Ombudsman cracks down on damp and mould
The Property Ombudsman is cracking down on damp and mould in the private rented sector in the wake of the tragic death of toddler Awaab Ishak.
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Resources
The agent’s agent
Was it freehold or leasehold and who were the buyers dealing with anyway? The Property Ombudsman Rebecca Marsh, unpicks a tangled web.
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