Rebecca Marsh
-
Latest property news
Now Rightmove wants to train your staff via new online qualification
Portal says its online-only course will be a Level 3 Certificate for Estate and Letting Agents and be free as long as agent's firm lists with Rightmove.
Read More » -
Resources
Rising damp
The Property Ombudsman, Rebecca Marsh, reviews a complaint about an agent’s surveyor’s work.
Read More » -
Resources
The list
The Property Ombudsman, Rebecca Marsh considers a litany of complaints against a managing agent by the leaseholder. Who’d manage a new-build?!
Read More » -
Resources
Money, money, money
Rebecca Marsh, The Property Ombudsman, decides a case where an agent goes into liquidation having taken money for repairs and maintenance, rent and the deposit.
Read More » -
Resources
And shut the door behind you…
Some clients need to be treated with special care, says Rebecca Marsh. So mind your language and don’t press Send until you’ve checked who it’s going to...
Read More » -
Latest property news
‘Price on Application’ warning gets mixed response from industry
Joint statement by NTSELAT and the CMA is welcomed by most but Propertymark makes the point that's a 'tried and tested' marketing approach.
Read More » -
Resources
Hold the handover!
The estate was not finished to a satisfactory standard and there were snagging issues.
Read More » -
Resources
The rule of thumb
Calculating the value of land is never easy and an agent needs to be sure they’ve done their best, says The Property Ombudsman, Rebecca Marsh.
Read More » -
Resources
To be let, or not to be let?
If the property has been a holiday let, surely it’s ok to market it as such? Rebecca Marsh, The Property Ombudsman answers the question.
Read More » -
Resources
It’s nice to share
But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.
Read More »
