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Tag Archives: Rebecca Marsh

Paying twice

Rebecca Marsh
Link to The Property Ombudsman

A seller contacted The Property Ombudsman worried that they were at risk of incurring a dual fee. Rebecca Marsh unpicks the case.

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No sale, no fee – no way!

Rebecca Marsh
Link to The Property Ombudsman

According to The Property Ombudsman, Rebecca Marsh, the seller may well have found their own buyer, but the agent was still entitled to their fee – well most of it, anyway.

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No kidding?

Rebecca Marsh
Link to The Property Ombudsman feature

When a landlord’s request for an inspection wasn’t followed up, it really got his goat… Rebecca Marsh, The Property Ombudsman adjudicates on the case that ensued.

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The case of the leaky loo

Rebecca Marsh
Link to The Property Ombudsman

When a water bill for £1500 landed on a tenant’s doormat, trouble began. The Property Ombudsman, Rebecca Marsh, adjudicates.

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A new perspective

The Negotiator
Link to TPO interview with Rebecca Marsh

Meet Rebecca Marsh, the industry’s new Property Ombudsman. Fresh into her new role, The Negotiator presses her on the key issues that face the industry and TPO.

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Looking back and moving forward

Katrine Sporle
Link to The Property Ombudsman

Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…

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