TPO policy lead Peter Habert tells meeting that new rules for estate agents, auctioneers and property guardians has been well received.
Read MoreThe case of the leaky loo
When a water bill for £1500 landed on a tenant’s doormat, trouble began. The Property Ombudsman, Rebecca Marsh, adjudicates.
Read MoreA new perspective
Meet Rebecca Marsh, the industry’s new Property Ombudsman. Fresh into her new role, The Negotiator presses her on the key issues that face the industry and TPO.
Read MoreBIG QUESTION: Does the new industry ombudsman have any property experience?
Rebecca Marsh says her last job and personal experience are more than enough to arm her with the knowledge to do the role.
Read MoreLooking back and moving forward
Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…
Read MoreProtests erupt over TPO decision to hold annual conference on Rightmove
Agents who have left the portal are unhappy that they were initially excluded from the virtual gathering, and that's its hosted on the portal at all.
Read MoreMeet the new face of the The Property Ombudsman, Rebecca Marsh
Marsh is a career industry redress expert including 17 years spent overseeing nuclear, police, health and legal sectors before landing the property job.
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