Rebecca Marsh
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Resources
The Ombudsman Files – A high price for an early exit
The Property Ombudsman, Rebecca Marsh, reviews a case where an agent gave the early termination fee to the landlord instead of the tenant.
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Rebecca Marsh
‘No refunds’ – a request to repay a reservation fee is denied
The Property Ombudsman, Rebecca Marsh, adjudicates on a dispute over a reservation fee for a house at auction.
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Rebecca Marsh
Who earned the commission?
The Property Ombudsman, Rebecca Marsh, settles a case between two agents claiming commission on a sale.
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Latest property news
Surveyor and letting agency expelled from The Property Ombudsman
Ombudsman Rebecca Marsh says despite the latest transgressions the number of agents being referred to the Compliance Committee is on the wane.
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Rebecca Marsh
Who pays the lawyers?
Rebecca Marsh, The Property Ombudsman, deliberates on a case between leaseholders and an estate and management company over a dispute over residents’ voting rights.
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Rebecca Marsh
F or G – it’s flipping cold!
The Property Ombudsman, Rebecca Marsh investigates a tenant’s complaint against a letting agent, regarding EPC rating of a property.
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Rebecca Marsh
Pressure selling dispute
The Property Ombudsman, Rebecca Marsh decides whether a quick-sale agent was behaving as fairly as the code requires.
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Latest property news
Complaints about property firms rise by 15% TPO figures show
Rebecca Marsh of the redress scheme says it nevertheless reduced the number making it to formal complaint stage via early resolution and intervention.
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Rebecca Marsh
No deposit? No thanks…
Rebecca Marsh adjudicates on a case where a ‘No Deposit Option’ wasn’t considered the best option for a landlord, when a tenancy went bad.
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Rebecca Marsh
Not in my back yard?
This month The Property Ombudsman, Rebecca Marsh deliberates on a case where a small housing development didn’t show up on a search.
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