The Negotiator Awards

The Negotiator Conference – Tili’s behind it to help to support you!

For those of us whose line of work is helping people move house, we know all too well how stressful an experience it can be for our customers. That said, we shouldn’t ignore the stresses and demands facing owners and staff of residential agencies themselves, with uncertainty and change in the property business always guaranteed. It’s becoming more and more obvious that truly overcoming these challenges (Brexit, regulatory changes, political outlook) involves not just solving customers’ or agents’ woes in isolation, but by looking at the landscape with ‘2020 vision’ and synergistically tackling both customer and agent problems through innovation. Ian Crowther, Commercial Director of Tili, comments: “Agents are already making time to implement regulatory changes and refine their processes, but equally they’re looking for that meaningful long-term change and innovation that’ll see them thrive by delivering an unparalleled customer experience.” “Our partners want to hear the early success stories, ‘who’s doing what?’ and ‘how will this help us to offset these challenges?’, where are the opportunities and how do we grab them and run with them in this challenging new climate?”   Scott Holmes, Marketing & Communications Manager of Tili says: “Recently we’re seeing agents moving away from strategies…