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The Dilemma

Agency Trainer Julian O’Dell helps agents sharpen their business skills
The Dilemma

The five Cs of decision making

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“Things are really challenging – I need to make some tough decisions regarding staff.  Any tips on successful decision making?”

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The Dilemma

Raising standards to protect your future

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“Dear Julian, I never thought to send in my own dilemma for your consideration until now. It is simply that we need to raise the bar, we are struggling! Help!”

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The Dilemma

Motivating the troops

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“My staff members are finding the going very tough at present with the uncertainty in the market having a negative impact on activity. I’m finding it hard to keep them motivated...

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The Dilemma

The gradual erosion of selling skills

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My staff members are all hardworking and well-intentioned but I think they need to develop an edge and to become salespeople rather than order takers...

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The Dilemma

Don’t bury your head in the sand

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“Our dilemma is this: we are finding the going extremely tough. Frankly, I’m not sure there is enough business to sustain the number of estate agents in our area through to the…

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The Dilemma

The value of self-awareness

JULIAN SAYS: Without seeing your valuers in action, it is difficult to assess where they go wrong. However, I can take an educated guess at the traps they fall into. This guess…

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