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The Dilemma

Agency Trainer Julian O’Dell helps agents sharpen their business skills
The Dilemma

Generating market appraisals

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"Winning new instructions remains one of our biggest challenges. We struggle to persuade some owners to let us prepare a valuation. This maybe because they are already on the market... Your thoughts?"

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The Dilemma

Effective people management

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“Being the owner of an estate agency business is an ambition I finally fulfilled two years ago, but nobody had prepared me for how hard it is to get my staff to…

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The Dilemma

The seven golden rules of professionalism

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JULIAN SAYS: I was recently reminded of the critical nature of ‘professionalism’ in business when I won a big training contract. I was advised by the client that the largest factor in…

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The Dilemma

Coaching the team

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"The market is very challenging in my patch and our residential income is worryingly down. I don’t want to make staff redundant but I may have to if things do not improve..."

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The Dilemma

Doing business with investors

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“Investment buyer activity is a little quiet. Many investors are playing a waiting game. I’d like to get my team to create more activity as these sales can be relatively straightforward...”

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The Dilemma

The five Cs of decision making

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“Things are really challenging – I need to make some tough decisions regarding staff.  Any tips on successful decision making?”

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