Holding on to new practices that have helped you through the pandemic may seem a good idea, but don’t lose the personal touch, says Adam Walker.

As we come out of the pandemic with an industry not only intact, but possibly stronger, we have a lot to be proud of, says Nathan Emerson.

But is it a ‘false dawn’? Nathan Emerson reminds us all that the good times don’t last and you need to plan ahead.

Nathan Emerson recounts the story of an impromptu training session at an agency, which taught the staff to understand… their training!

InventoryBase have launched another CPD accredited course for clerks and property inspectors to help them correctly charge for their services.

When it eventually comes, RoPA will demand training, but it’s not just about box-ticking, it’s about doing the job better and winning more business for the firm, says Richard Reed.

Some are feeling the stress more than others and when someone stops talking, that’s a warning signal, says Nathan Emerson.

The Government has tried to help most groups of people, says Frances Burkinshaw, perhaps some things would have been dealt with differently had we previously known about this virus.