training
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Features
Qualifications and training – RoPA is coming, so get ahead of the game
Lisa Isaacs revisits RoPA and looks at what’s filling the gap while we wait for formal qualification requirements to arrive.
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Latest property news
Outstanding? Estate agency first as firm gets Ofsted accreditation
Boss Andy Shepherd says the London agency is the first in the UK to gain Ofsted accreditation for its Dexters Academy.
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Features
Staying the course – how to hold on to staff
Finding new staff in a tight labour market is hard – and keeping them even harder. Richard Reed asks the specialists for some key pointers on staff retention.
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Latest property news
Agent apathy towards anti-money laundering could cost them dear
First AML's Simon Luke says nearly half of all property professionals ignore rising threat of money laundering fines and over a third haven’t reviewed the sanction list in the last month.
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Adam Walker
Keeping it real – customer service should be personal
Holding on to new practices that have helped you through the pandemic may seem a good idea, but don’t lose the personal touch, says Adam Walker.
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Mentoring
Stop, look, reflect, and celebrate!
As we come out of the pandemic with an industry not only intact, but possibly stronger, we have a lot to be proud of, says Nathan Emerson.
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Mentoring
You’ve never had it so good…
But is it a ‘false dawn’? Nathan Emerson reminds us all that the good times don’t last and you need to plan ahead.
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Mentoring
Don’t stick to the routine
Nathan Emerson recounts the story of an impromptu training session at an agency, which taught the staff to understand… their training!
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Products & Services
New courses target commercial inventory professionals
InventoryBase have launched another CPD accredited course for clerks and property inspectors to help them correctly charge for their services.
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Features
Learning the RoPA
When it eventually comes, RoPA will demand training, but it’s not just about box-ticking, it’s about doing the job better and winning more business for the firm, says Richard Reed.
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