A young franchise holder at Winkworth has claimed that estate agency branches are usually only successful if they have an owner working every day at the coal face alongside the office team.
Jamie Moore, 31, who operates a three-branch Winkworth franchise with offices in Poringland, Hellesdon and Southwold, says he’s a firm believer in business owners leading from the front.
“If you look at any of the agents who perform best around here, it’s the ones where the owner is in the branch or business every single day driving it forward, unlike the ones who have directors who you never see and who have people running it for them,” he says. “Then the results tend to be very mediocre.”
Moore says he has big plans for his business including more branches and a move into lettings, which is only a small part of his business at the moment; he is looking to set up a separate team to add to his currently tally of 23 staff.
His comment follow from his time spent working for a big Countrywide estate agency branch in Norwich at the beginning of his career, during which he disliked the command-and-control style that some corporate estate agencies adhere to.
“My job was very secure there but the people around me and above me were being treated quite badly – and people were let go after many years with the agency without much warning,” he says.
“It was an era when they made some very strange decisions – and I thought that I don’t want to be 40 years old and starting again.
“So that’s when I started talking to Winkworth about how they could help me grow my own estate agency business, and I thought that was a better path to take.”
Read our full interview with Jamie in The Negotiator magazine.