Estate agent training was once a little discussed but necessary part of being an estate agent.
But the RoPA proposals have changed all that, forcing the industry’s key course providers to adjust their plans to fulfill the likely mandatory qualifications that Lord Best is so keen to see implemented.
And the first signs of this are now emerging. It has been announced by the Awarding Body of the Built Environment (ABBE) that the first agent has passed its L3 Certificate in Property Advice and Practice (CePAP) qualification.
She is Mollie Butterworth (above) from Stoneacre Properties in Leeds who took the Ofqual Regulated course at the Able Agent, passing first time.
The CePAP qualification has been designed in particular with existing branch and regional managers in mind, many who are nervous about taking an exam after such a long gap.
Fill the gaps
“We are confident that our course content will feel familiar and demonstrate how much they do already know, but then fill in any gaps,” says Charlotte Jeffrey Campbell of The Able Agent.
The Able Agent course covers compliance, sales skills, customer service and all the relevant process and property law that agents should know when advising in estate agency and lettings.
This includes referral fees, AML 5th directive, Minimum EPC standards and also the Electrical Safety Standard Regulations 2020.
The Able Agent says agents will have to wait until the government reveals its response to the RoPA report’s proposals before finding out if L3 qualifications like the CePAP one will be sufficient, or if top-up studies will be required.