Do you still get complaints despite your wonderful ‘bedside manner’? Maybe you’re just being too nice, says Nathan Emerson.

What are you getting your staff for Christmas – a new app? CRM even? Nathan ‘Santa’ Emerson says you should choose their new toys very carefully.

Peter Kavanagh heads up the 160-branch Leaders Romans Group, the pinnacle of a 33-year career. Nigel Lewis asked him how it’s navigating a fast-changing property industry.

Nigel Lewis asked leading names from national and regional estate agency, builders, home finders, auctioneers and the portals what they reckon 2021 will bring.

Nigel Lewis meets one of North London’s most colourful and longest-serving estate agents, instigator of the SayNoToRightmove campaign and known as the ‘Godfather of Golders Green’.

Douglas & Gordon’s CEO makes a rare media outing to tell Nigel Lewis why his estate agency will be better prepared for economic downturn.

Nigel Lewis talks to the CEO of the franchise group that has managed to weather the Covid storm better than most.

Sarah Edmundson, CEO of Agents Together, recounts the beginnings of the new charity to support and mentor agents and reports on successes to date.