Caring, sharing, talking, doing – today’s successful agencies are focused on customer care, says Joanne Christie, but there’s more to it than asking them for a review!

Is the future of estate agency smaller? Or larger? Is it less ‘tech’ or more? James White, founder of Belong, says we need to appeal to clients who want a better service.

"One of my larger clients has just dis-instructed themselves from 131 let-only properties that used to bring in fee income of £50,000 per annum. They’ve been planning this for three years and…

The Negotiator Lifetime Achievement Award 2017 was presented to John Hards FRICS, FARLA, former Managing Director, Countrywide Residential Lettings, now Managing Director at AskJohnHards. Here is his story.

Running your own business can be exciting, fulfilling and profitable, but there comes a time when selling up is the best way forward. Sheila Manchester asked the experts.

Estate agency fees seem to be on a downward spiral, but according to Kevin Ellis from the Land & New Homes Network it doesn’t have to be that way.

Anita Rai, Employment Law Partner, and James Slinger, Partner, at international law firm Taylor Vinters, look at how estate agents and property groups can avoid common mergers and acquisition pitfalls.

It was the biggest agency networking day of the year, attended by over 500 property professionals, Iain Duncan Smith and hosted by Radio 4’s Justin Webb.