Agencies & People
Longer-read articles about the businesses, activities, people and personalities in estate agency and letting agency.
-
Two tribes – profiles of two very different agencies: RH & RW Clutton and Harding Green
Two agencies, one rural and established for 245 years, the other bursting onto the London market with a very different…
Read More » -
We are not all the same
Behind the digital ‘shop front’ each online estate agent business is a completely different beast, says Mark Readings, founder and…
Read More » -
Balancing the business – how the employment market is changing in agency
Clients want 24-hour service, staff want a ‘life’, so, asks Joanne Christie, how do you balance your business?
Read More » -
The 90-second estate agent branch makeover
Like any high street retailer, no agent wants to have their branch makeover last longer than necessary. But sometimes it…
Read More » -
Culture club
Excellent customer service, says Samantha Jones, Commercial Manager for Property at Moneypenny, is key to success, but it’s all down…
Read More » -
Take action to protect your business
"Rocky roads are slowing the housing market, so, says Adam Walker, could there be trouble ahead? Many agents will need…
Read More » -
Moving-in gifts – gimmick or good practice?
Leaving a lovely surprise for new tenants or owners can be a useful touch in retaining customer loyalty, says Andrea…
Read More » -
£25 a year per agent would improve the property industry’s image
"Negative press is seriously damaging estate agency, says Adam Walker, but who will defend us? Agents continue to take the…
Read More » -
Lomond Capital on the acquisition trail
Sheila Manchester speaks to Stuart Pender, Chief Executive, Lomond Capital.
Read More » -
What winning at The Negotiator Awards meant to us
A year has passed since we won the title of Lettings Agency of the Year (12+ branches) at the Negotiator…
Read More »




