Headsets: a guide to better phone performance

Can decent headsets help sales and lettings staff be more efficient (and happier)? A leading supplier makes its case.

quicker_on_the_phoneJPL Telecoms is a growing communications business with many products that benefit the small office environment. JPL is a UK based headset manufacturer, which is currently the 3rd largest in the country for business telecom headsets and it is growing fast through new product innovation.

How will JPL headsets improve your sales staff and overall performance?

Jonathan Nuttall is an accounts manager at JPL Telecoms. Previously, Jonathan spent 14 successful years in estate agency and after joining JPL he noticed that there was something missing from the estate agency sales offices all over the country. Telecom headsets are the key to successful sales, which is why they are used in call centres all over the world. So why are they rarely used in estate agency?

All calls have clear sound and give clear speech – it’s as close to face to face as possible.

Jonathan Nuttall explains, “At JPL we have developed a fantastic wireless headset that was introduced to the market in February this year. The X400 can be connected to your phone and PC and has a wireless range of 300ft and gives up to 9 hours of talk time. 6 key benefits of headsets in estate agency are:

1. Your sales staff will be quicker to the phone as they can pick up the call anywhere in the office.

2. Your customer is less likely to be put on hold as your staff can manoeuvre around the office whilst staying on the line, which will create a better sales call.

3. JPL headsets all have noise cancelling microphones which will dramatically reduce the loud office environment.

4. It looks professional and stylish which will come across well to clients.

5. All calls will have clear sound, give clear speech, making it as close as a face to face call as possible. This will undoubtedly win your staff more business.

6. Research has shown that headsets have health benefits and increase productivity because it allows the user to be in a better sitting posture whilst on the phone and it frees up both hands.

JPL also has a wide variety of wired headsets and is launching something unique – something that the business headset market has never seen before. The Element TT3 is a modular headset where you can use either a single ear (monaural) headset or in a simple click, change to a dual ear (binaural) headset for when the call requires more concentration. It’s made to be comfortable all day long with soft leatherette ear cushions, padded headband and soft touch plastic finish.

JPL is offering a 14-day, no quibble, money-back guarantee where if you don’t instantly see the benefits of our headsets you will be able to return them with a full refund.

For more information on the range of headsets on offer, contact Jonathan on 01258 820100 or visit our website at
www.jpltele.com


What's your opinion?

Back to top button