Rebecca Marsh

    The Ombudsman Files – £15k pay out for letting agent failure

    A landlord lodged a complaint with The Property Ombudsman, claiming letting agent failure at various points from the start.

    ‘Don’t take chances on AML checks – the risks are real’

    Richard Reed speaks to experts about the complacency around AML checks among agents amid increasing property fraud.

    BLOG: Are you ready for Labour’s tax bombs?

    Business sales broker, Adam Walker, looks at the potential changes to the tax landscape for the property sector should Labour win the election.
    Rebecca Marsh

    ‘No refunds’ – a request to repay a reservation fee is denied

    The Property Ombudsman, Rebecca Marsh, adjudicates on a dispute over a reservation fee for a house at auction.
    Rebecca Marsh

    Who earned the commission?

    The Property Ombudsman, Rebecca Marsh, settles a case between two agents claiming commission on a sale.

    Cyber-crime – ‘You’ve been hacked!’

    Cyber crime is becoming too common to ignore and every agent is a potential target. But what can you do? Richard Reed talks to experts who deal with it every day.

    Regulation & Law

    Longer-read articles looking at national legislation and local regulation and the application of law to the residential property industry.

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