UKALA Offering real value in professional development

Staff development is an essential part of running a successful business and it’s the best way to improve knowledge and competence across the company. But finding time to review development opportunities or training needs is not always easy.

UKALA imageThat’s where UKALA can help. One of the many benefits of UKALA membership is the access to a variety of trusted and recognised training courses on offer to help to equip your staff with the knowledge needed to effectively run the business, while developing a better understanding of the lettings industry as a whole.

The range of face to face training courses are designed to suit the individual needs of your business and we provide a tailored and flexible approach to professional development by also offering free online routes to learning.

UKALA logo imageAll in-house training courses give you the chance to network with fellow letting agents and they are run by expert trainers. Alternatively UKALA members have free access to the comprehensive Online Library, giving you the option to undertake the training you need with maximum convenience and minimal time spent out of the office. We are also able to offer group discounts and deliver training on your very own doorstep, taking the hassle out of the process and saving you even more time and money.

UKALA members can save over 20 per cent* per course booking and our unique relationship with the National Landlords Association (NLA) also gives you access to NLA-run training courses at similarly discounted rates. So if you’re interested in developing a better understanding of the lettings industry for real value for money, then check out the courses available through UKALA.



This course provides the foundation level of knowledge required for agencies wishing to become accredited with UKALA and it offers the opportunity to network with other property professionals and discuss, face-to-face, ideas, problems and solutions to all the main issues affecting the sector.


This is a mark of quality as a responsible agent that will set you apart from your competition. It is a national scheme which offers greater consistency for agents, landlords, tenants and councils to recognise.

There are a number of flexible routes on offer to enable your agency to become accredited with UKALA, including face-to-face, online, or a combination of both.

For additional courses available to UKALA members, please visit


Courses from April onwards will be held in Birmingham, Cardiff, London and Sunderland. To find where your closest course will be held, keep an eye on the Training Course Calendar ( or follow @InfoUkala.

To discuss your training needs or to arrange bespoke UKALA training, contact one of the team on 020 7820 7900 or email [email protected]. *Discounts relate to each individual training course booking.


Join UKALA today by calling 020 7820 7900 or visiting to qualify for course discounts and to gain access to our full range of benefits and services including:

  • Free telephone advice on landlord-tenant issues
  • Client Money Protection for landlords and tenants (if not already with an existing scheme)
  • Membership of the Property Redress Scheme
  • Free Recognised Agent Scheme status with the NLA worth £1,500 per year
  • Discounted tenant referencing
  • Tax Investigation Insurance (terms and conditions apply)

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