Mentoring
Advice and inspiration from leading industry trainers and experts to aid professional development and best practice in estate and letting agency.
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You can’t judge a book by its cover
There isn’t much ‘peace in our time’ for busy agents in this extraordinary boom, but, says Nathan Emerson, you must still spend time on your clients.
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Is your business reactive or proactive?
It’s a frantically busy time for agents right now. Great, says Nathan Emerson – but don’t trample your vendors in the rush to complete a sale…
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The right job for the right person
There’s a role in every business that only one person can do, says Nathan Emerson. Make sure that someone is you!
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Stop and think
We’re back to work, but for most it’s certainly not ‘business as usual’. If you find you don’t have time to even think, now is the time to stop – and do exactly that, says Nathan Emerson.
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The race is back on in the high street – sort of…
Boris waved the flag to open the property market starting gate… only, says Nathan Emerson, this time things are somewhat different!
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What have the Romans ever done for us?
Many readers will remember the famous Monty Python sketch from the Life of Brian, Nathan Emerson says that in years to come, we may well be discussing what the COVID-19 crisis did for us.
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Generating market appraisals
"Winning new instructions remains one of our biggest challenges. We struggle to persuade some owners to let us prepare a valuation. This maybe because they are already on the market... Your thoughts?"
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Effective people management
“Being the owner of an estate agency business is an ambition I finally fulfilled two years ago, but nobody had prepared me for how hard it is to get my staff to do things to my standards...
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Closing techniques for timid sales people
"My hardworking team does a good job of building relationships with customers, but they lack a sales edge and seem reluctant to actually ask for the business."
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The seven golden rules of professionalism
"I run an independent estate agency with four members of staff. Occasionally, I cringe at their behaviour and appearance. I feel they fall short of professional standards....
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