National e-property sales initiative reveals plan for ‘no more delays’

The DPMSG represents areas of the sector with the greatest potential for accelerated digital adoption.

The Digital Property Market Steering Group (DPMSG) has published a roadmap setting out its five key objectives that it wants to see implemented to speed up the home buying process.

The DPMSG was formed last year and represents areas of the sector with the greatest potential for accelerated digital adoption and key aspects of the roadmap include developing an action list to remove paper-based processes and see rapid adoption of digital ID and secure e-signatures.

NO SURPRISES

Its key objectives are ‘No surprises and no delays’; ‘Transparency and innovation’; ‘Convenient and secure’; ‘Always improving’ and being ‘Open and collaborative’.

It aims to see that upfront information means there are no surprises after the buying decision and no waiting for searches; sharing information using an open protocol allows everyone to see what is happening in a transaction and support innovative new consumer-friendly digital services; using digital ID checks (just once) and e-signatures makes the process easier and more secure; collaborative research across users and the PropTech sector will accelerate the use of emerging technology such as Artificial Intelligence and that it will work in the open, publishing research alongside a programme of activities.

Mike Harlow, HM Land Registry
Mike Harlow, HM Land Registry

Mike Harlow, Deputy Chief Executive and Director of Customer and Strategy at HM Land Registry, says: “Change is hard but by working together, and being clear about the action that is needed.

“We believe that we will achieve a vision where everyone involved in buying, leasing and selling land and property experiences a secure and modern market that is transparent, customer- friendly and business-friendly at all stages.”

FUTURE HOME BUYING

DPMSG is also working closely with the Department for Levelling Up Housing and Communities (DLUHC) to understand how it can support future home buying and selling policy and collaborate with DLUHC’s new Proptech Steering Board.

Since launching in August 2023, the DPMSG has already welcomed new members Maria Harris, Chair of Open Property Data Association and Home Buying and Selling Group representative, and Sammy Pahal, Managing Director of the UK PropTech Association.

Kate Faulkner - OBE - image
Kate Faulkner, OBE

Kate Faulkner OBE, Chair of the Home Buying & Selling Group, adds: “Without the support of government, working together with industry to lay key foundations to digitise the buying and selling process, we just couldn’t make the enormous changes required.

“There is a lot to do, but if we continue to focus on improving the process for consumers, this will undoubtedly improve the day to day lives of those who work so hard, in often difficult situations, to put new roofs over people’s heads.”

The Digital Property Market Steering Group roadmap.


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