OTM strikes lettings tech deal with Arun Estates

OnTheMarket Software has signed an agreement with Arun Estates, one of the UK’s largest estate agency groups, for the use of its TecLet platform.

Arun Estates, which operates from over 100 branches across London and the South East, will begin using TecLet across its entire lettings business.

The platform provides landlords, tenants and guarantors with a fully interactive portal, keeping the business open whilst ensuring 100% compliance.

Seamless

Arun Estates, which trades as Douglas Allen, Cubitt & West, Pittis and Wards, and was established in 1991, will use TecLet to provide its landlords and tenants with a seamless approach to the tenancy and onboarding process, including renewals and change of sharers.

Over 40% of interactions with the TecLet platform take place outside of normal business hours, and over 80% of all client and customer journeys and actions are automated.

TecLet integrates the various service providers chosen by Arun to manage aspects of the lettings process, including E-document Signing (Finch), Open Banking Referencing (Let Alliance) and an alternate deposit option (Flatfair).

Passion

Jason Tebb, CEO at OnTheMarket, says: “We are delighted that Arun Estates has chosen our TecLet platform across its entire lettings business.

“Experience tells us that their business will gain significant benefits in terms of improved efficiency and productivity, along with higher levels of customer service and increased API revenue generation.”

Jason Bunning, MD of operations at Arun Estates, says: “We have a passion for delivering great customer service and making the moving process as stress-free as possible.

“TecLet helps us on both fronts by complementing and enhancing our customers’ digital journey.

“We are growing our business both organically and through continued acquisition, the TecLet platform will help support further growth and keep us on the cutting edge of lettings services.”