Hybrid lettings firm claims ‘first ever’ end-to-end DIY platform

Hello Neighbour has launched its end-to-end self-service lettings platform allowing landlords to receive and evaluate multiple offers, register deposits and take open-banking references.

The self-service platform takes landlords from beginning to end of the entire letting lifecycle and as revealed by The Neg last month is believed to be an industry first.

VIEWING TECHNOLOGY

Some 1.2 million data points are used for every valuation and viewing technology helps landlords manage viewing appointments.

It will cost landlords £200 and includes property advertising (on Rightmove, Zoopla and more); a viewings tool to manage tenant viewings; tenant enquiry management; online-offer negotiations; referencing through Open Banking; property compliance; tailored tenancy contracts; arranging move-in’s; collecting the first month’s rent and registering security deposits. It also offers support and advice from the Hello Neighbour team throughout the process.

The company will continue to offer landlords its full service letting for £1,200 for those who don’t have the time to do it themselves.

All tenant enquiries will be managed by Hello Neighbour on behalf of landlords that require additional support, for no additional fees.

FULLY COMPLIANT

Richard Jenkins (main picture), Founder and Chief Executive of Hello Neighbour, says: “We have spent four years and millions of pounds developing technology that makes letting a property simple, efficient and fully compliant.

“It has enabled us to successfully find thousands of tenants for landlords who have trusted us to let their properties. And it has done that in a way that has delighted both.”

He adds: “I set up Hello Neighbour to change lettings for good, and by enabling any landlord to use our technology, we are doing just that.

“This brings simple to use, intuitive and powerful online tools to an often cumbersome and challenging process.”