Lettings sector to face huge reforms designed to weed out rogue agents

A new compulsory code of conduct for agents backed by mandatory qualification for at least one member of staff and a new independent regulator have been announced for the lettings and property management sectors by the Ministry of Housing, Communities and Local Government (DHCLG). The details of the new code will now be thrashed out by a working group of lettings, tenant and regulatory representatives, with proposals nailed down by early 2019. The DHCLG announcement, which was released during the Easter break, revealed that it wanted to protect the UK’s nine million private renters from the unexpected costs, vague bills and poor quality repairs offered by rogue agents. “Most property agents take a thorough and professional approach when carrying out their business, but sadly some do not,” says Housing Minister Heather Wheeler (pictured, left). “By introducing new standards for the sector, we will clamp down on the small minority of agents who abuse the system so we can better protect tenants and leaseholders who find themselves at the end of a raw deal. Other measures outlined by the DHCLG include the promised reform of leasehold including a new system to help leaseholders challenge unfair fees, help to switch managing agents…